Operating Executive · Chicago
I adapt the model so PE-backed and enterprise services businesses perform differently — not just run more efficiently.
Background
I've operated across the full growth spectrum — from $20M PE-backed platforms to $1B+ enterprise mandates. The businesses are different. The discipline is the same: take the strategic direction, build the operating architecture, and make the business perform differently.
Most recently Chief Services Officer at a PE-backed growth-as-a-service platform — scaled 3x and from 500 to 1,200 people in under three years, expanding gross margin by 350 basis points, driving churn down, and shifting the model. A major growth equity firm came in at a significantly higher valuation than the original acquisition price, proving the shift in the model.
Before that: global practice leadership at Accenture Strategy, Capgemini, and Havas Media Group — where I learned what good looks like at scale.
Career stages
What I do
01
Defining the value creation thesis and aligning the leadership team around it.
02
Rebuilding the model so the business performs differently.
03
Confirming target fit and accelerating integration.
04
Workflow redesign and adoption engineering from the operator seat.
05
Full operating mandate. Owner-operator mindset.
06
Operating advisory and CXO coaching.
Positioning
Service or tech/software business with a recurring revenue model — where services are an important element of the value proposition, not an accessory. With a clear mandate to build or transform that service layer as a core component of the investment thesis.
Ideally PE-backed with real equity participation and a defined exit horizon. Open to senior operating or practice leadership in a professional services firm with a genuine build mandate. Based in Chicago. Full travel flexibility.
"I turn strategic ambition into reality."
Contact
If you're evaluating a COO or operating leadership mandate — or you're a search partner working a relevant engagement — 20 minutes is enough to know if there's a fit.
Chicago-based. Available for substantive conversations anywhere. Response same day.